Terms of service

Effective 1 June 2026 · Satyam Matrix Health Pvt Ltd
In short
Satyam Matrix is a marketplace connecting you to independent, verified providers. Providers are responsible for the care they deliver; we're responsible for the platform, payments and your data controls.

1. The service

Satyam Matrix facilitates discovery, booking, payment and records exchange between patients and independent healthcare providers…

2. Your account

Keep your credentials safe; you're responsible for activity under your login. Family member profiles are managed under the guardian's account with consent…

3. Not for emergencies

The platform must not be used for medical emergencies. In an emergency, call 108 immediately…